Ecommerce website design An online store that sells even when you are not in the chat

At ScaleUp Agency, a digital marketing agency, we handle ecommerce website design on WordPress and WooCommerce. As a result, your customers browse your catalog, pay online and buy from their phones, at any hour. We also work 100% remotely for brands in any Spanish- or English-speaking country.

  • Online payments through the gateway you prefer
  • 6 months of support
5.0 on Google
Entrepreneur packs an order from her online store, the result of good ecommerce website design

In plain words

An online store is a website where customers browse your products, add them to a cart and pay online. It is built on platforms like Shopify or WooCommerce and includes a catalog, payment gateway, shipping and inventory. A good store loads fast on mobile and makes buying take only a few steps.

Business owner handles orders by phone, exactly what ecommerce website design solves

Is selling online eating up your whole day?

Selling through chat works at first. However, when orders grow, every sale depends on someone replying in time.

  • Orders get lost in the chat

    When voice notes, screenshots and messages pile up, it is easy to forget who was waiting for an answer.

  • You only sell when you reply

    If someone wants to buy at night, they usually go to another brand.

  • Getting paid is a mess

    Bank transfers, receipts and manual confirmations for every single sale.

  • You depend on someone else’s rules

    For example, a marketplace or a social network can change its terms overnight.

  • Your photos do not sell

    Mismatched backgrounds and heavy files that also slow down any store.

  • You do not know what sells best

    Without data, you also cannot tell where your buyers come from or where to invest.

What our ecommerce website design includes

It is not just about uploading products. A store that sells needs trust, easy payments and data, so we work on it on four fronts.

Website design that builds trust

A store designed for mobile first.

  • Design tailored to your brand
  • Catalog, categories and search
  • A clear cart and checkout
  • SSL security certificate

Hassle-free payments

Your customer pays online, and then you get notified.

  • The payment gateway you prefer
  • Bank transfer or cash on delivery, if you use them
  • A notification for every new order
  • Confirmation emails for the buyer

Product pages that sell

When you send us your raw photos, we get them ready.

  • White background editing
  • Lightweight photos so your store loads fast
  • We help you upload your first products
  • Training so you can upload the rest yourself

Ready to sell more

Connected to your marketing from day one.

  • WhatsApp button
  • Meta Pixel, Conversions API and GA4
  • Catalog in Meta and Google Merchant Center
  • SEO for products and categories

What about shipping?

Shipping stays in your hands, because nobody knows your operation better than you. When an order comes in, your team contacts the buyer and sets up delivery: shipping, cash on delivery or pickup at your location.

How customers buy on your ecommerce website

Four steps, with no need to message you to ask for the price. That is why we take care of each one in every ecommerce website design project.

  1. They find what they want

    First, they browse categories or use the search bar, with clean photos on every product.

  2. They add it to the cart

    Then they review the order and, if they have questions, message you on WhatsApp without leaving the store.

  3. They pay online

    After that, they choose how to pay through the gateway we set up for your country.

  4. You get the order

    Finally, you get the notification and arrange delivery with your customer.

WooCommerce by default, your platform if you already have one

When we start from scratch, we work with WordPress and WooCommerce. Even so, if your store already runs on another platform, we adapt to it.

WordPress + WooCommerce

It is our foundation for new stores, because it gives you full control and grows with you.

  • No platform fees per sale
  • Thousands of plugins for payments and shipping
  • Your store and your data belong to you
  • A solid foundation for SEO

We work on your platform

There is no need to migrate, because we improve the design, catalog and tracking where you already sell.

Any payment gateway compatible with WooCommerce

We have no limitations: if the gateway works with WooCommerce, we connect it. For example:

Your ecommerce website stays in your hands, not ours

Handing over the store is not the end. That is why we teach you to run it and stay close while you get started.

Of support

For six months, you also have our guidance to answer questions and adjust whatever is needed.

Training by video call

You learn to upload and edit your products yourself, so you do not depend on anyone.

Everything in your name

Also, the domain, the hosting and the store are in your name from day one.

Ecommerce website projects that already sell online

Two brands of physical products that sell online with WooCommerce. You can also visit them and buy from them.

MyBShop

Ecommerce · Colombia

We built their WooCommerce store and also manage their Meta advertising to bring them buyers.

Vida Natural Plus

Natural supplements · Colombia

Their WooCommerce store, along with their brand identity, content and advertising on Meta and Google.

We have also worked on the websites, social media and advertising of brands in other industries. You can see them on our home page.

How we build your ecommerce website

Our ecommerce website design process moves through five stages, and at each one you review the progress before we continue.

Entrepreneur checks her store sales on her laptop next to boxes ready to ship, part of the ecommerce website design process
  1. Assessment

    First we get to know your products, your customers and how you sell today.

  2. Website design and structure

    Then we define categories, pages and the shopping journey.

  3. Payments and tracking

    Next we connect your gateway, the Pixel, GA4 and your catalogs.

  4. Products and photos

    After that, we edit your photos and help you upload your first products.

  5. Launch and training

    Finally, we publish, train you and stay with you for six months.

Frequently asked questions about ecommerce website design

What people ask us most before they set up an online store.

What platform do you build an ecommerce website on?

When we start from scratch, we use WordPress with WooCommerce. However, if you already have your store on Shopify, Wix, Squarespace, Tiendanube or another platform, we work on it.

Which payment gateways can you connect?

Any gateway compatible with WooCommerce, for example Wompi, Mercado Pago, PayU, ePayco, Bold, Stripe or PayPal. You can also offer bank transfer or cash on delivery if you already use them.

Do you upload the products?

We help you upload your first products, although we agree on the exact scope in your proposal. Then we train you so you can upload and edit the rest without depending on anyone.

Do you take the product photos for my ecommerce website?

We do not do photo shoots. Instead, you send us your raw photos and we edit them: white background, cropping and a smaller file size so your store loads fast.

How is shipping handled?

You manage shipping. When an order comes in, your team contacts the buyer and agrees on delivery: shipping, cash on delivery or pickup at your location.

What happens after you deliver my ecommerce website?

We give you training by video call and also six months of support to answer questions and make adjustments.

Is the ecommerce website in my name?

Yes. The domain, the hosting and the store are in your name, so you never lose control of your business.

Can I sell on Instagram and Google with my store?

Yes, because we connect your catalog to Meta for Instagram and Facebook, and to Google Merchant Center so your products can appear on Google.

Why have your own ecommerce website and not just social media?

Because in your own store you set the rules, get paid online and sell at any hour. Even so, social media is still key to bringing it visitors.

Do you offer ecommerce website design outside Colombia?

Yes. Although we are based in Barranquilla, Colombia, we work 100% remotely with brands in any Spanish- or English-speaking country.

Tell us what you sell and we will build your ecommerce website

If you were looking for ecommerce website design, we are a digital marketing agency that builds your store and teaches you to run it. Tell us what products you have and where you sell today, and then we will propose the way forward, with no commitment.